Sales Administrative Support

Salt Lake City, UT

Full Time

Operations

Entry Level

This is a hybrid role based in SLC, UT

AAPC (www.aapc.com) is the nation’s fastest-growing (and now largest) training, certification, and solutions association in healthcare supporting more than 210,000 members across health systems, hospitals and facilities.

Sales Administrative Support is responsible for providing resolution support to the sales team with order entry, resolutions, changes/cancellations, corrections, and returns for optimal client satisfaction and delivery.

Responsibilities

Audit sales representatives’ entries in SalesForce.com for accuracy; review order entries and make corrections as needed for invoicing into Salesforce.com and order entry systems
Create and maintain Excel reports for sales and executive groups as necessary
Enter and track support cases in system, i.e. SalesForce, CRM, Phoenix, PDF Modifier, resolve requests from sales, ensuring timely and accurate completion
Assist with collection of past due invoices; contact members/clients with past due balances, etc.

Qualifications

H.S. Diploma or GED required
Type 40+ WPM with high accuracy
Experience with Salesforce.com preferred
Experience with MS Office required, especially reporting and analysis
Must be able to communicate effectively both verbally and in writing
Experience in sales order data entry
Must be organized and have attention to detail, i.e. accuracy
Must be a problem solver; able to display process improvement capabilities
Must be customer service-oriented

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

What We Offer:

Competitive compensation commensurate with experience
Comprehensive benefits package including medical, dental and vision insurance
Health Savings Account
Generous PTO and Holiday Pay
401(k) retirement plan

Attributes:

DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.

HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.

TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.

SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.

INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.

Office Hours / Full-Time: Monday-Thursday 7 am-5 pm / Friday 7 am-4 pm No nights! No weekends!

AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

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Sales Administrative Support